top of page

REGULATION

06/06/2024

 

This Regulation sets out the rules that must be complied with by the user for the rental of the vessels and in general for all equipment owned by Bi-Lake snc and the contractual conditions that the rental service manager is obliged to apply. The validity and conditions apply to vehicles such as Hydrofoil e-bikes and e-sup as well as to all equipment provided for hire.

Please note that the company Bi-Lake snc reserves the right to suspend the rental service without notice in case of bad weather or weather and environmental conditions not suitable for navigation. In addition, Bi-Lake snc reserves the right to refuse the provision of rental services at its sole discretion.

  1. Age of customer and users of equipment

    1. The use of the vehicle is reserved for adults unless the minor is accompanied by an adult person who assumes responsibility in writing. The renter remains responsible for the people for whom he rented the equipment.

  2. Insurance

    1. Bi-Lake snc has third party civil liability insurance (RCT) in place, from which the civil liability of the driver of the rented vehicle is excluded.

  3. Necessary suitability

    1. The use of vessels presupposes the physical and health fitness and the technical expertise of the person intending to conduct the vessel. Therefore the user declares that by renting the vehicle he has adequate capacity and appropriate competence, without any reservation. It is forbidden to use boats to people of any age who are not in the condition of swimming at least 25 m and diving. Adults or legal representatives of minors certify that minors themselves are able to swim at least 25 meters and dive. The charterer declares and certifies, by signing the registration form, that the persons accompanying him and for whom he has hired the material meet the above requirements of suitability and that he has verified with them these requirements. Bi-Lake snc does not have the means to control the level of sports practice of its customers.

  4. Material

    1. Bi-Lake snc makes available to the customer the following:

  • Boat (Hydrofoil e-bike and/or e-sup

  • Personal protective equipment: flotation aid vest (to be worn)

Underwater cover and waterproof bag..

  1. All equipment made available to the charterer is in perfect working and maintenance condition. Bi-Lake informs and instructs the charterer to use the rented equipment.

  1. Fees

    1. The price includes the equipment necessary for navigation. The prices of each service are specified near the rental point and within the website www.bi-lake.com. The customer agrees to pay Bi-Lake snc the amount of material lost and/ or damaged voluntarily and without delay.

    2. The prices of the services are indicated before and at the time of booking. Prices are inclusive of VAT and payable exclusively in euros. Unless otherwise indicated, additional services are not included in the price. Payment for the service is immediate and must be made before the start of the activity.

  2. Security

    1. Bi-Lake snc does not require any form of security deposit except for the delivery of an identity document that will be kept for the duration of the rental and returned only at the end of the same after the successful outcome of the condition of the equipment returned.

  3. GPS Tracking

    1. Bi-Lake snc reserves the right to monitor, through the use of the GPS signal, the position of the vessel for the sole purpose of undertaking any emergency measures aimed at safeguarding the safety and health of the customer, activating the chain of rescued in a timely manner.

    2. The customer agrees to keep the GPS active for the duration of the rental.

  4. Conditions of use of rented equipment

    1. Bi-Lake snc transfers the custody of all the rented material to the customer for the duration of the lease; the customer must verify in advance the status of the rented material. The duration of the lease begins when the customer takes possession of the material and ends when he returns the material to Bi-Lake snc. The customer declares that he has visited the goods and found them in excellent condition, and suitable for the agreed use, and undertakes to return them at the end of this contract, in the same conditions in which it was delivered/ and subject to normal wear.

    2. Bi-Lake snc cannot be held liable for damages caused to the customer, persons authorized by the latter to use the rented material, third parties, the customer’s goods and the goods of the aforementioned persons, following a non-conforming use of the material hired by the customer or by the aforementioned persons.

    3. Mobile phones, cameras and any other equipment or object sensitive to water shall be protected by adequate waterproof cover. Bi-Lake snc does not assume responsibility for damages to objects owned by customers.

  5. Customer obligations in relation to the rented equipment

    1. The buoyancy aid or life-saving jacket must BE worn for the duration of the rental, must always be closed and adherent to the body.

    2. Bi-Lake snc is not responsible for the use of the rented equipment during the rental period, the personal effects of the customer and those who sail with him. The customer undertakes to check the status of the material at the time of its return. The customer remains entirely responsible for all goods taken by himself and by the persons for whom he has hired the material. Bi-Lake snc cannot be held responsible for the loss, theft or breakage of any property belonging to the customer and the people who sail with him that may occur during the duration of the rental.

    3. The customer declares to be responsible for all damages, none excluded, caused to himself, to third parties or to things arising from the use of the medium. - Bi-Lake snc is not responsible for all deficiencies, failures and other defects not resulting before the delivery of the vehicle to the customer and no compensation can be claimed.

    4. The goods sold for hire are delivered to the renter at the signing of the application form. The renter undertakes to manage the means referred to in this contract in full respect of the current destination, to take care of them and take care of them with diligence for the protection of the name and decorum of what was rented with the power to carry out the activity in compliance with all the laws and safety regulations.

    5. The rented equipment is intended for the exclusive use of the customer, without the possibility of subletting.
       

    6. The customer can freely choose the route that suits him and the persons who authorize him to use the material he has hired.

    7. The customer certifies that he himself and the people he authorizes to use the material he has rented have been informed about the rules, difficulties and dangers of the route they have chosen to do. He is therefore solely responsible for his choice of services and their suitability for his needs, so the responsibility of Bi-Lake snc cannot be sought in this regard.

  6. Loss / Abandonment / Behavior

    1. Abandonment of any equipment on the route is prohibited. Any abandonment will be invoiced at the price of the rented equipment, as well as research costs. Loss of material will result in an additional invoice to be paid without delay.

    2. The customer undertakes not to deposit or leave waste inside the lake or on its shores. Damage to any public or private property is prohibited, under penalty of contractual, civil or criminal liability of the customer. The customer is committed to being courteous.

    3. Bi-Lake snc reserves the right to exclude, at any time, one or more participants whose behavior endangers the safety of other people or their well-being, without any compensation.

    4. At the time of booking, the customer is free to choose a meeting time subject to availability of the service. For the proper functioning of our activities and for the respect of our other customers, no delay is tolerated. In case of failure to comply with these schedules, Bi-Lake snc reserves the right to postpone the booked service.  

    5. The charterer must use the vehicle in accordance with the rules of the road and navigation rules and all the rules in force in the country of use.

  7. Penalties

    1. In the event of a delay in the return of the goods referred to in this Act, the Charterer shall pay a penalty of € 30 to the rental company upon expiry of this Agreement,00 for each vehicle and for each hour of delay in delivery beyond the cost for each hour of rental according to the hourly base rate, except for the greatest damage.

    2. Failure to return the vehicle without prior notice and motivated by exceptional cases, will be considered as theft and therefore reported to the Judicial Authority.

    3. In the case of damage and/or breakage caused to the vehicle and/or the equipment hired, the user will have to pay the damage caused that will be quantified by the operator at the time of return of the vehicle, at the current market value and labor.

    4. In case of theft of the vehicle or of a component, of damage to parts or accessories, the customer is obliged to refund the vehicle or piece at the current price list and the cost of labor.

    5. The user with the non-functional vehicle undertakes to return it to the point where he signed the rental contract. In case of assistance and transport of the vehicle and/ or people for reasons not attributable to the manager, a fee of 50 € + VAT for the service plus 1.45 € extra per km depending on the distance.

  8. Indemnifies

    1. The customer expressly indemnifies the renter from any liability arising from the custody and movement of the vehicle, assuming at its sole charge any accidents to its own person, damage caused to third parties as well as any hypothesis of theft, also partial of the means and also in case of guided excursion.

  9. Refunds

    1. In no case will the amount paid for the rental be refunded. It is possible to make a new reservation at no additional cost in the case of suspension of service due to bad weather or weather conditions not suitable for navigation and in the case of technical problems of the boats, where there are no other means available of the same kind.

  10. Completeness

    1. This Regulation expresses the totality of the obligations of the parties, No general or specific conditions communicated by the customer can be integrated into this Regulation. The documents that form the contractual commitments are the present regulation and the application form the latter consisting of indemnity, image rights, privacy and acceptance of this regulation.

    2. This Regulation may be amended and/or supplemented at any time. In this case, the new version of the regulation will come into force upon online publication in the dedicated section of the website www.bi-lake.com with immediate effect and automatically applicable to all customers.

The subscription of the registration form by the user presupposes the knowledge and unconditional acceptance of this regulation, rates, opening hours and closure of the rental service.

For any dispute that may arise from this contract is now devolved to the sole and exclusive jurisdiction of the court of Lecco.

For any dispute or translation error will have value regulation in Italian.

​

bottom of page